Refer a Patient to Open Minds
Licensed in Tennessee and Virginia, serving patients in Kingsport, Bristol, and surrounding communities.
At Open Minds, we recognize the responsibility behind every referral you make. You want your patients to receive timely, appropriate care, have their insurance needs addressed, and know they will truly be seen—not lost in the process. You also deserve clear communication and reliable updates. We understand how stressful it can be when you’re unsure what happens after a referral is submitted.
That’s why we keep the process simple and transparent. We verify insurance, schedule patients quickly, and provide timely updates so you always know where things stand. Whether your patient needs therapy, psychiatric medication management, NeuroStar TMS, or Spravato (esketamine), our team is here to make the referral experience smooth for you and supportive for them.
How Referring a Patient Works
Referring a patient is straightforward. Here’s what you can expect:
- Submit Referral: Use our online form or fax. Include patient info and reason for referral.
- Insurance Verification: We confirm coverage for therapy, psychiatry, TMS, Spravato® or other services.
- Scheduling: Our team contacts the patient to schedule an in-person or telehealth appointment.
- Confirmation: You’ll receive an update once the patient is scheduled.
Why Choose Open Minds for Your Patients
Here’s why providers partner with Open Minds for their patients’ mental health care:
- Compassionate, evidence-based care for pediatric, adolescent, teen, adult and geriatric patients
- Clear guidance on insurance coverage and self-pay options
- Flexible in-person or telehealth appointments
- Access to therapy, psychiatry, NeuroStar TMS, Spravato®, and specialized programs
- Quick response to referrals
Prompt clinical reports and provider updates sent back to your office, so you always stay informed.
Who Can Be Referred
Providers can refer patients with a wide range of mental health needs.
We offer comprehensive evaluation and medication management for conditions such as anxiety, depression, bipolar disorder, ADHD, and many others—delivered with compassionate, patient-centered care.
Top Specialties
Expertise
- ADHD
- Anxiety
- Behavioral Issues
- Bipolar Disorder
- Bisexual
- Depression
- Dissociative Disorders (DID)
- Eating Disorders
- Geriatric and Seniors
- Grief
- Impulse Control Disorders
- Lesbian
- LGBTQ+
- Mood Disorders
- Obsessive-Compulsive (OCD)
- Personality Disorders
- Self-Harming
- Stress
- Suicidal Ideation
- Thinking Disorders
- Trauma and PTSD
- Weight Loss Management
What to Expect After Referral
Once a referral is submitted:
- Our team contacts the patient to discuss coverage, appointment options, and next steps.
- We schedule in-person or telehealth sessions according to patient preference.
- Providers are updated on the referral status and appointment confirmation.
Patients can expect a smooth, stress-free introduction to our care team, helping them feel supported from the first interaction.
Flexible Locations
Open Minds proudly supports patients across Kingsport, Bristol, Tennessee, and Virginia. Providers can confidently refer patients knowing they will receive compassionate, evidence-based care near home or via telehealth.
Testimonials
Frequently Asked Questions
How do I submit a patient referral?
Use our online form for fast processing.
What mental health services can I refer a patient for?
Therapy, psychiatry, TMS, Spravato®, teens, adolescents.
Do patients need insurance to be referred?
Not always. We accept most insurance plans and offer self-pay options. CareCredit is available. About our insurance page.
Can patients from Kingsport or Bristol be referred?
How long does it take for a patient to be scheduled?
Our team contacts patients promptly, usually within 3 business days of receiving the referral.
Can minors be referred?
Yes, we provide care for adults, teens, and adolescents.
Do you accept referrals for telehealth sessions?
Yes. We coordinate insurance verification and scheduling for virtual appointments. Call us at 423-530-3703 or contact us for inquiry.
Can I follow up on a referral I submitted?
Yes, contact our referral team anytime.
Do you offer help with insurance verification?
Yes. Our staff checks coverage, copays, and deductibles to prevent delays
Who do I contact with questions about the referral process?
Reach out to our referral coordinators via contact page.
Open Your Mind to a Better Future
Referring a patient shouldn’t be complicated. Open Minds helps your patients get timely, compassionate mental health care, while keeping the process simple and clear for you.
