What to Expect as a New Patient —
Mental Health Care at Open Minds
Licensed in Tennessee and Virginia, serving patients in Kingsport, Bristol, and surrounding communities.
Starting your mental health journey can be nerve-wracking. At Open Minds, we do everything possible to make it easy and comfortable. Our licensed team will help you feel supported from your first call to your very last visit.
What to Expect in Your First Visit
Your first visit is about getting to know you and developing an understanding of your story. All in a judgement-free environment where we look past the labels and give you the space to be heard. We’ll talk about what brought you in, your past experiences, and how you’re feeling today. Together, we’ll create a care plan that fits your needs and goals.
Here’s what usually happens:
- Fill out the forms before coming for appointment.
- You meet your caring mental health provider.
- We discuss your unique needs and build a personalized treatment plan specifically for you.
With more than three million treatments delivered, this approach to achieving remission is bringing new hope to people every day.
Services for New Patients
At Open Minds, you’ll find everything you need in one place:
Why Patients Choose Open Minds
- Licensed in Tennessee & Virginia
- Insurance-friendly practice
- Integrated care with Therapy, Psychiatry, TMS, and Spravato services, and more.
Your Open Minds provider will create a plan tailored to your needs, symptoms, and goals.
Insurance & Payment
We accept most major insurance providers and will help you confirm your benefits before starting. Our team makes sure payment is simple and clear, so cost doesn’t get in the way of your care.
Visit our Finance & Insurance page for more details.
Testimonials
Frequently Asked Questions
How do I schedule my first mental health appointment?
You can call us or contact us here. Our intake team will confirm your details and match you with a provider who best fits your needs.
What happens during my first mental health visit at Open Minds?
Your first visit is a comfortable, judgment-free space to share your story. We’ll discuss your goals, past experiences, and create a personalized plan for your care.
Do you offer telehealth services for Tennessee and Virginia residents?
Yes. All our clinicians are licensed to provide telehealth sessions for residents in both states.
Does Open Minds accept insurance for new patients?
Yes. We work with most major insurance providers and can help verify your benefits before your first session. Visit Finance Insurance for details.
Can I receive both therapy and psychiatry at Open Minds?
We partner with you to create a personalized plan—using medication management, psychotherapy, or a blended treatment strategy.
What makes Open Minds different from other mental health clinics in Kingsport and Bristol, TN?
Open Minds combines innovative, science-based treatment with compassion and individualized attention—delivered by licensed providers who take the time to get to know you and to hear you. Each of our providers genuinely cares about your success. You’ll feel the difference at your first appointment.
Open Your Mind to a
Better You
You’re not alone. Whether this is your first time reaching out or you’re continuing your care, we’re ready to listen and help. Let’s take this step together.
