Stress-Free Insurance Support for
Mental Health Care
Licensed in Tennessee and Virginia • Serving Kingsport, Bristol & Nearby Communities
Most people don’t start their mental health journey feeling confident. They start confused and stressed—especially when they’re unsure what their insurance return covers. Patients across Kingsport, Bristol, and nearby communities often say: “I want help, but I can’t afford a surprise bill.”
At Open Minds, we make mental health insurance simple. We guide you through your benefits, explain costs, and answer your questions. That way, you can focus on feeling better instead of worrying about the insurance side of things.
Our In-Network Insurance Plans
We are in-network with:
- BlueCross BlueShield (BCBS)
- Cigna
- Aetna
- United Healthcare (Commercial)
- Medicare
- Wellpoint
- Tricare
- Ambetter
- Humana
We also accept CareCredit for flexible financing.
Not sure if your plan is accepted? Call our office, and we’ll check for you.
Flexible Financing Available!
In order to help with what insurance doesn’t cover we offer flexible monthly payment plans and accept CareCredit to allow you to make monthly payments on your care.
CARE CREDIT
CareCredit is different from a regular credit card.
Use it to pay for out-of-pocket expenses not covered by medical insurance, and special financing options are available that you may not be able to get with other cards.
Pay for health, and wellness care at over 225,000 enrolled providers across the nation. Once you’ve applied, you can use it again and again at any location that accepts CareCredit.
How Insurance Works for Mental Health Care
- Verify your insurance benefits
- Explain expected costs
- Make sure your plan covers the services you need
Most plans cover therapy, psychiatry, TMS, Spravato®, ADHD care, trauma treatment, and medication management. We’ll guide you no matter your plan type—commercial, Medicare, or self-pay.
Why Choose Open Minds for your Mental Health Insurance Needs
- Licensed in Tennessee and Virginia
- In-person and telehealth appointments
- Evidence-based mental health plans
- Multi-disciplinary collaborative team of mental health professionals
- Supportive, judgment-free environment
You’re not alone in your journey. We’ll walk beside you — every step of the way.
Serving Kingsport, Bristol, and Nearby Communities
Testimonials
Frequently Asked Questions
What insurance plans do you accept?
We accept BCBS, Aetna, Cigna, Medicare, Humana, Tricare, Ambetter, Wellpoint, and United Healthcare. Check your benefits via our contact page.
Do you accept Medicare and Medicaid?
We accept most Medicare plans and some Medicaid plans. Coverage varies by provider. Ask us to check your benefits on our new patient page.
Do you take insurance for patients in Kingsport or Bristol?
What if I don’t have insurance?
We offer self-pay rates and CareCredit financing. Learn more on our about page.
Do I need a referral before treatment?
Some plans require a referral. We can help you with this through our refer a patient page.
Does insurance cover telehealth sessions?
Most plans do. Check how telehealth works on our homepage.
Can you help verify my insurance?
Yes. Send your plan info, and we’ll handle verification.
What services are typically covered?
Most plans cover therapy, psychiatry, and medication management. Some cover TMS and Spravato® depending on the plan.
How do I handle pre-authorizations?
We guide you through any required approvals so your care is not delayed.
What if my insurance changes during treatment?
Notify us immediately. We’ll help you update coverage and avoid gaps.
Open Your Mind to a Better Future
Financial stress shouldn’t stop you from getting care. Open Minds makes insurance easy, so you can focus on your mental health.